The salon reception desk is an important aspect of your salon. It is the first thing that customer visit as soon as they enter, which is why you must create a positive impression. Everything from the salon reception furniture to your staff must be perfect.
It will help the customers understand who you are and decide whether they want to do business with you. So, here are all the salon reception area ideas that you can choose from.
10 Tips for Design Unforgettable Reception Area
1. Offer A Peaceful Ambiance
The first thing you need to do is create a relaxing environment. After all, everyone leads busy lives, and they come to salons for peace and relaxation. One of the best ways to create a relaxing environment is to keep plants in the area.
Besides that, you must also invest in the most comfortable salon reception chairs. Such ideas will help you create a tranquil salon reception area in no time.
2. Provide Complimentary Snacks and Refreshments
Offer complimentary refreshments to your customers, such as coffee, juices, tea, or anything else that they might enjoy. The idea behind this is to offer a great customer experience. Many salons overlook such small details, but you don't have to.
While the customers wait for the appointment at the salon reception, they will feel pampered. So, don’t forget to opt for this idea.
3. Ensure That There Is No Traffic
The reception for salon is the busiest area in any salon. This is where customers come in to talk about services, get appointments, make payments, and much more. Because of this, the traffic flow must be clear, or it can be incredibly confusing for the customers.
Clear traffic will also keep things moving in your salon and boost the productivity of your employees. So, always keep the traffic in your salon free and clear.
4. Don’t Use Strong Scents
Yes, your salon should always smell nice, but that doesn't mean you should go overboard. Instead, many people don't prefer strong odors or scents. We recommend that you use a natural way to keep your salon smelling nice and fresh.
For example, you can keep flowers and other natural things to ensure that the salon reception desk always smells pleasant. We recommend that you avoid using essential oils as some clients can be allergic to certain ingredients.
5. Offer Services That Add Value
Introduce value-added services to your salon and find a way to show them in your salon reception design. The idea behind this is to show your customers that you are more than just a business and you care about their needs. Your value-added services can include something that will set you apart from the competitors.
For example, you can add personalization services that will allow the clients to personalize the services they would like. So, think of such ideas and introduce them to your salon.
6. Take Time And Create The Ideal Team
The right staff can make or break your salon in the long run. You must train them to greet customers, remain positive, and offer a great customer experience. If the customers feel that your staff is rude, they will not visit again.
Hire the best team, and then let them know about your expectations. You must also train them in customer service so that they understand what to do.
7. Provide Multiple Payment Options
Offering convenient payment options is one of the best salon reception area design ideas. There are many payment options now that customers can choose from. These include Apple Pay, Samsung Pay, debit card, credit cards, and much more.
You must give your customers the flexibility they need to make the payment in no time. The world is moving away from cash and towards digital payments. That is why you must offer different options the customers can choose from.
8. The Reception Staff Should Make Sure The Reception Area Is Always Up To Standards
You must make sure that your salon reception desk and the entire reception area is up to mark. After all, first impressions are everything, and they can make or break the salon experience of your customers. The reception staff should be trained and made responsible for maintaining the integrity of the reception area.
9. Reinforce Your Brand Through The Power Of Pamphlets
As a brand, you want to stay memorable in your customer's minds. One way to do that is to offer pamphlets to your customers. It will highlight your services, and they can take the pamphlet home.
Whenever they see it, the customers will be reminded of your salon. Then, they can decide if they want to opt for your services or not. Be sure to include contact details and social media handles in the pamphlets.
10. Offer A Locker To Store Customer’s Bags
Finally, customers need a safe space to store their bags when they are getting pampered. You can add lockers to the salon reception and offer the customers keys. It will enable them to keep their items safe.
When they are getting the services, they will not worry about their personal belongings. If you offer long treatments, you must add this to your reception.
Bonus Tip: Introduce OmySalon Reception Room Bench
These are all the tips you need for salon reception area ideas. You must plan each area of your salon in detail as everything matters to the customer. Be sure to implement these tips and create one of the best reception areas for your potential customers.
You will get the most out of it for a long time, and it will set the tone for your salon service. So, create the salon of your dreams today.